Friendly new conversation view in PMRobot

PMRobot is just a tool which helps you get your work done. It shouldn't get in the way, and it shouldn't add a layer of separation between you and your collaborators. We've made a simple, but we think significant improvement to the conversations interface to emphasize the human element of your interactions.  

Bigger faces and a clearer indication of who said what should make for a smoother reader experience.

Take a look:

Old and Busted Conversation View

New Hotness Conversation View

If you're new to PMRobot, and looking for a solution to help your team collaborate, try it out. One project is free forever.

- John Mardlin

Answer Questions in PMRobot Right from your Inbox

We know it's important not to create friction between you, your team members and your clients. Our aim is to build an agile project management tool that gets out of your way instead of adding overhead.

One of PMRobot's most popular features is Question Asking in a ticket.  It makes it easy to get the answers you need to move forward, and it puts them right where you need them.  Until now, the only problem was that you needed to go to the app to answer a question. Not the worst thing in the world, but it does interrupt your flow when you're responding to other emails.

That's why we're adding our Email Reply feature. Questions asked of you are delivered to your email inbox.  To respond, all you have to do is reply as you would to any email.  The answer will appear in the ticket and the question will be recorded as answered.  Forgot to mention something? No problem, another email reply will simply be appended after the first.

Go to PMRobot to try it out with your team members.

New Inline Quickedit feature

Here at PMRobot, we're always looking for ways to reduce the number of clicks.

We call our latest improvement the "Inline Quickedit".

To use the Inline Quickedit feature, simply click or tap a field in the List view:


You’ll be presented with a touch-friendly pop-up to quickly select the field:


Two clicks and you’re done!

This feature currently works with:

• Ticket Type
• Priority
• Effort
• Milestone
• Assignee

Even easier...

After carefully listening to our users' feedback, we've launched an update of PMRobot that's even easier to use.

So what's new?

1. Project selector with search

Now you can find your projects quickly with typeahead search:

It's placed prominently at the top left in a large font, for easy access.

2. All your settings in one place

You said: "I can't find my settings!"

We listened :-)

No more hunting around. They're all organized in one place now. Just click More... Settings.

3. Hide unwanted features:

You said: "My screen is cluttered with things I don't use!"

We listened.

Too much clutter? Clean it up by turning off the features you don't use!

Organization primaries can change this at https://pmrobot.com/organization/info

4. Feedback and Knowledge Base

Have some more ideas for us? Not sure how to do something?

Check out our need feedback and knowledge base at:
http://feedback.pmrobot.com

Drag and Drop Sorting + Gantt Charts

This week we introduced two great new features!

Now you can spend less time managing and more time getting things done.

Drag and Drop Sorting

Instead of dealing with the abstract notions of high, normal, and low, we now use the Agile concepts of Current, Backlog, and Icebox to give an indication of the order in which groups of tickets will be worked on.

Within these main priority levels, you can simply drag tickets up and down to fine-tune the exact ordering of individual tickets.

Try it now at: https://pmrobot.com/tickets/sort

Gantt Chart

This week we also introduced a new beta feature: the Gantt Chart.

A Gantt Chart gives you a quick, visible overview of upcoming milestones and resource allocations.

You can also see at a glance which tickets have not yet been assigned.

Give it a try right now at: https://pmrobot.com/chart/gantt

Don't forget...

PMRobot keeps everything in one place, making your job easier.

No more information scattered across 7 different tools.

With PMRobot, there's only one tool to learn, and one place to search for all your files, tasks, and project information.

Questions or ideas? Contact us at https://pmrobot.com/help

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About the author: Jason Hanley slaves tirelessly, spending his days and nights devising new ways to make software project management faster and easier. While PMRobot is managing his projects, he enjoys riding camels in the Sahara desert, teaching English in Spain, and exploring the south of France.

PMRobot Mobile: Always on the move

Let's face it -- People are always on the move.

You're not always in front of your desktop or laptop.

Suppose you're on the train, heading to work, and want to check in on your notifications and answer a few questions.

Now it's easy!

Just open your mobile web browser and sign in at same place as always -- https://pmrobot.com/home

PMRobot will automatically adjust to your screen size and present you with an optimized mobile experience.

This works on just about any device with a modern browser that supports CSS media queries.

Here are some examples on iOS (iPhone/Apple):

...and a few screenshots running on Android (Samsung/HTC/Google/etc.):

It works best on modern browsers like the ones in iOS and Android, but we'd love to hear how it looks on your device.

Happy trails!

New Feature: Two-step verification

The standard ticket workflow in PMRobot is very simple. For instance, if someone finds a problem:

1. A bug ticket is submitted and assigned
2. The bug is fixed and marked 'resolved'
3. The ticket is returned to the original submitter to be verified

There are cases, however, when you need an extra level of verification.

For instance, if it's a very complicated problem that requires a lot of testing, you may want a member of your Quality Assurance team to check the resolution first.

As of this week's release, PMRobot now supports this workflow in two ways:

1. A project can have a "default verifier" who will be required to verify tickets first, before they are returned to the original submitter
2. Individual tickets can set the "verifier" field to require two-step verification for just that ticket

The new workflow looks like this:

This new workflow is very powerful, but completely optional. If you don't set a verifier, everything will work exactly as it always has.

If you'd like to learn more, check out the full tutorial at:
  http://help.pmrobot.com/2012/tutorials/two-step-verification/

And if you have questions, don't hesitate to contact us here.